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This position will also be responsible for answering phones. Prior experience will be a leading factor in consideration for this position. Residence Hall Support IT Help Central also provides on-site support to student residents to assist with their computing needs, including internet connection setup, virus removal and overall system troubleshooting. This job requires hands-on experience with computers, customer service skills, and a customer-first mindset. Prior experience and training will be a factor in consideration for these positions. Classroom Technology Services Scheduling involves business hours from 7:30 AM to 8:00 PM, Monday through Thursday, and 7:30 AM to 5:00 PM on Friday. Prefer computer experience regarding hardware and software support for Windows and macOS platforms, but will train any qualified candidate. Provides assistance regarding computer setups, system maintenance, backup procedures, hardware installations, software installations, and any other duties assigned by the supervisor.
Central university of technology job opportunities in karachi
If you are unable to sign in or complete the application for any reason, please contact us for assistance. All positions are security-sensitive and may require a drug and alcohol test. All applicants will be subject to a criminal background check. Position descriptions Service Desk Scheduling within the Service Desk hours of operation. Serve as frontline technical support for faculty, staff, and students. Position requires working with customers through phone, email, chat, and in person. Provide support for a wide range of issues, including hardware, software, network troubleshooting, and account management. Position requires strong customer service skills, high attention to detail, and the ability to work with a diverse range of customers. Desktop Support Scheduling involves business hours from 8:00 AM to 5:00 PM Monday through Friday. Positions require computer experience regarding hardware and software support for Windows and macOS platforms. This position will provide assistance regarding computer setups, system maintenance, backup procedures, hardware installations, software installations, and any other duties assigned by the supervisor.
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Central university of technology job opportunities
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Will also be responsible for answering phones and assisting in troubleshooting issues being experienced in classrooms. Prior experience will be a leading factor in consideration for this position. Graduate Assistant positions IT Help Central hires for three different graduate assistant roles. All applicants will be considered for any open positions.
Shows dependability in performing requested tasks Ability to conduct research and construct detailed reports. Communicate efficiently and effectively with staff and students through all forms of communication including documenting work in IT Help Central's workflow system. Ability to accept and embrace new job duties as assigned by IT Help Central staff members and to arrive for work shifts regularly and in a punctual manner. Perform data analysis on multiple databases, using tools such as Cognos, and report meaningful conclusions through reports and dashboards. Maintain knowledge and skill levels deemed appropriate by department and industry standards based on practical and theoretical skills testing and training. Provide application development and support with a number of programming languages and database Aid in the development and revision of knowledge base solutions. Support the missions of IT Help Central and Texas Tech University. Maintain a positive and enjoyable work environment.